The Change Of Clothing Is Closely Following The Development Of Traffic.
Li Su Ping It is the attendant of "036 respecting the aged and helping the disabled service room" at Beijing Railway Station, which has been working in the railway system for 28 years.
In 1980, at the age of 17, she took the place of her mother, and the 43 train from Beijing to Lanzhou worked as a conductor. At that time, all the trains ran on green cars, and there was no advanced exhaust system. In summer, Li Suping wore a small lapel collar. He had just finished running a carriage and was already sticky.
"Although the working conditions are not very good, they can still walk in the carriage wearing a road suit. The railway was initially taken over by the army, and many management habits of the army were brought to the railway system, including clothing. "Wearing a" big cap "and wearing a" release shoes ", there were always some passengers who first took the train to see me as a female soldier, and my eyes were filled with awe.
Li Suping said, with this sense of superiority, many train attendants felt "superior" at that time. Moreover, in the railway system work belongs to holding the "iron rice bowl", do a good job to do a bad job, service passengers on the inevitable is not in place, "iron boss" reputation also began from that time.
"Now that the change is too great, we have civil aviation and highway competitors, if the service is not done well," iron boss "will also have no market. Li Suping's Beijing Railway Station's "036 elderly disabled service room", mainly for orphans, sick and disabled travelers, has changed the impression of many foreign passengers on railway staff. "Just a wheelchair to transport a disabled passenger to the train, she was moved!" Li Suping pointed to a row of wheelchairs in the corner of the waiting hall.
Changing the impression of passengers not only improves service, but also improves service. clothing Change.
"Road clothing in the 80s of the last century did not take into account the habits and needs of the wearers. The emphasis was on uniformity." Li Suping said later, the Railway Bureau specially designed a series of clothing for train attendants. In the details, clothing should consider the match between the color of the dress and the color of the carriage, highlighting the regional characteristics, for example, the conductor of Chengdu will not have a hibiscus flower. In April 2007, the Ministry of Railways once again standardized the styles, colors, signs and job marks of railway services. Train attendants wore large eaves hats, women wore curled hats, clothing styles and colors were in line with the trend of professional wear and became more fashionable.
"Now the color I wear is color. Navy Blue Passengers say they feel very friendly. But I think clothing only has external appeal, and service has internal appeal. Now, our service has really improved, but the passengers haven't adapted to them. They are moved by being a little better to them. When they are satisfied with our services, then the change is really big.
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