A Pair Of Cotton Shoes Had Been Worn For 10 Days, And They Had Been Repaired For 20 Days.

A pair of leather shoes, only 10 days wear out problems, put it in the shop to repair, from the year before repair to the year, 20 days have not yet been repaired.

Mr. Tang took his leather shoes to the newspaper because he found there were some damaged places after repair.

"This attitude of after-sales service is a little sad for me.

I didn't want to complain again, but after finishing it, I was not satisfied, so I had to tell you the evening paper.

Mr. Tang said so.

According to Mr. Tang, he bought a pair of men's cotton leather shoes in the Yun Xian leather shoes store in the downtown court in the early days of February.

More than 100 pieces of shoes had only been worn for a few days, and the buckles were split.

He took the store to repair it, because it was just before and after the Spring Festival, and was told that the workers had a holiday.

In March 2nd, he went to the store for eighth times to see if his shoes had been repaired. I didn't expect the shoes to be repaired, but the repairs were very rough. A small thread fastener had a stitch on the side which had not been sewn up yet.

Mr. Tang took his shoes directly to the newspaper to complain.

Reporters then contacted the Zhejiang Yun Xian shoe industry, and the group leader of the maintenance group, after listening to the reporter's report, immediately promised to replace Mr. Tang with a pair of shoes.

Yesterday afternoon, Mr. Tang contacted reporters and said he had changed to a pair of new shoes.

"Because the same type of cotton shoes have been broken, so I changed a pair of shoes of the same price. I am satisfied with the result of this kind of treatment. Thank you very much for your evening paper."

Mr. Tang said, as a consumer, sometimes it is not to beat businessmen, but if businesses can be more proactive in after-sales service, they can add a lot of points to their product image.

Reporters learned from the municipal consumer protection committee, according to the different prices of shoes, the three pack period of shoes is also different: 50~100 yuan of three packages for a limited period of 30 days; 100~300 yuan for 90 days; 300 yuan for 120 days, the more expensive shoes, the longer warranty time.

The relevant personnel of the Consumer Protection Committee reminded that shoes should be bought sooner, and problems could be found in time.

This is just like litigation and limitation of action. People who have passed the limitation of action can not win the lawsuit.

In daily life, consumers should not miss the "Three Guarantees" period because of "reluctant to wear".