How To Handle Embarrassment In The Workplace?

When you are making public presentations, if you are faced with...

Please don't hate it.

You know those guys: with emotional challenges, they destroy everything you've shown before.

You may wish you didn't encounter such a situation, but you met it.

Or you may encounter...

An annoying participant.

You know these guys: he thinks he's smart and he wants everyone to know that.

He spent a lot of time at your meetings, but he wasted a lot of time and ruined your meetings.

These two situations can make even the most confident and calm speaker nervous.

One effective way to enable you to deal with these two difficult communication situations is to rely on reporting.

Reporting is a tool for listening and feedback. You repeat what you say in your own language.

The most effective reporting is a simple and direct capture of what the other person is talking about.

For example, at the end of your presentation, a questioner asked, "in the past, you were slow in releasing new products.

When will your new product be listed? "

"You want to ask us about availability."

"You want to know our release arrangements."

"Our release schedule will be this way..."

Effective reporting gives you several benefits.

For example, in Q

Make sure you understand the problem correctly.

After you have reported, the person who raises the question has the opportunity to correct you or adjust his or her problem.

It's meaningless to answer a question that no one else asks you.

Reporting is not very difficult, so you can begin to think about how you should respond in the process of your reporting.

Sometimes, you will find yourself facing the same thing.

The problem.

In order to be able to seem considerate and let the questioner listen to your answer, you should use emotion as part of your report.

For a person who asked such questions, "when I tried to use some of your functions, I was really enraged.

How are you going to make your product better? "You might say," I heard you have a complaint about the complexity of our products. "

By acknowledging this emotion, you will be able to solve problems at hand more easily.

Please note that you should avoid labeling the other's emotions even if the questioner himself did so.

If someone looks angry, using words like "strong emotion", "clear worry" and "passion" will be better.

I have seen many speakers argue with the listeners on the issue of emotionally labelling, because the speaker's emotional tag to the questioner irritated the other person (for example, a listener who is actually very angry) looked depressed.

Re express the problem and focus on something you feel comfortable dealing with.

I do not propose to play the tricks of politicians, to change concepts to answer a question you want to answer, rather than someone else's questions for you.

Conversely, by reporting, you can make this question more comfortable for you.

One of the most obvious examples I've ever met is on a sales occasion, a potential client asked the speaker, "how can your price be so ridiculous?"

Obviously, it is not appropriate to say "you are asking us ridiculous pricing".

In fact, I can re express this question in your words and turn it into a topic that you are prepared for better.

For example, "so you want to know the value of our products."

Price is obviously part of value, but you begin to describe value and return on investment, which may ease the price problem.

Use

It can also help you simplify problems, such as meetings.

In the conference, reporting enables you to:

Recognize the contribution of participants.

For many people, it is daunting to contribute ideas at meetings.

Incorrect expression or sounding without deliberation can bring some consequences.

By conveying your thoughts to others, your careful listening and the importance attached to their opinions convey a signal that you affirm the value of others' efforts.

Contact different questions / ideas.

You can integrate ideas and problems from different people to attract different attendees by linking the current issues with the contents discussed before.

For example, you might say, "your comments on our profitability and a few minutes ago about us.

The problem is related to.

Over contribution.

Some people will over share or control meetings with his or her own opinions. This is very destructive and very rude.

If this is your meeting, other participants will want you to manage the situation.

If you stand by, you will lose control and potentially affect your reputation.

Reporting can help you overcome those who contribute too much, and it will be very decent.

Fortunately, even those who like speaking most say that they need to stop for breath for a while.

In this pause, simply retell the meaningful parts of the other's long story, then turn the focus to something else - turn to other people or other topics.

For example, you can say, "Forrest pointed out the delay in production, which is a good point of view.

Laurie, what do you think? "Or" Forrest pointed out that the production delay is very good.

What other problems have affected our release schedule? "In these two cases, you politely told Forrest that he had already finished, and that you had removed the focus from him and returned to your agenda.

How to start reporting is sometimes very tricky. People often ask me for advice on how to start reporting.

Try these statements, which may help you to begin your retelling:

"So you mean, you are asking..."

"What's important to you is..."

"You want to know more about..."

The core meaning of your question / comment is...

Reporting has a power that helps you connect with your listeners, managing emotions and facilitated dialogues.

Once you start using this technology, you will realize that it has a power not only to help you during presentations and meetings, but also to help you in almost any conversation between people.